A service evaluation: EllenorLions Hospices Children and Young Peoples Service: Executive Summary

Between January and June 2011, the EllenorLions Hospices commissioned a team from Canterbury Christ Church University to independently review the Children and Young Peoples Service to evaluate the integrated service model which delivers both palliative care and community oncology to children and young people with life threatening and life limiting illnesses. The project brief was conducted in two phases. In Phase 1 an information review was undertaken and in Phase 2 the effectiveness and usability of the service for service users and staff was analysed by qualitative methods (individual and focus group interviews). 10 families, 4 young people, and 12 Professional/ Support Staff were involved. The evaluation team presented the draft report to the EllenorLions Management Team in June 2011 and the final report was presented in August 2011.