Evaluating e-government in Malaysia: an importance-performance grid analysis (IPA) of citizens and service providers

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	105-129
Journal	International Journal of Electronic Business
Volume	7
Issue number	2
DOIs	https://doi.org/10.1504/IJEB.2009.024623
Publication status	Published - 2009

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title = "Evaluating e-government in Malaysia: an importance-performance grid analysis (IPA) of citizens and service providers",

author = "C. Fearon and M. Wong and G. Philip",

year = "2009",

doi = "10.1504/IJEB.2009.024623",

language = "English",

volume = "7",

pages = "105--129",

journal = "International Journal of Electronic Business",

issn = "1470-6067",

publisher = "Inderscience",

number = "2",

}

TY - JOUR

T1 - Evaluating e-government in Malaysia: an importance-performance grid analysis (IPA) of citizens and service providers

AU - Fearon, C.

AU - Wong, M.

AU - Philip, G.

PY - 2009

Y1 - 2009

U2 - 10.1504/IJEB.2009.024623

DO - 10.1504/IJEB.2009.024623

M3 - Article

SN - 1470-6067

VL - 7

SP - 105

EP - 129

JO - International Journal of Electronic Business

JF - International Journal of Electronic Business

IS - 2

ER -