Interpreting and managing risk in a machine bureaucracy: Professional decision-making in NHS Direct

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@article{3ae5e0fceea44e71a5502bcccf6831e8,

title = "Interpreting and managing risk in a machine bureaucracy: Professional decision-making in NHS Direct",

author = "Annmarie Ruston",

year = "2006",

month = sep,

doi = "10.1080/13698570600871729",

language = "English",

volume = "8",

pages = "257--271",

journal = "Health, Risk \& Society",

issn = "1369-8575",

publisher = "Taylor and Francis Ltd.",

number = "3",

}