Performance management with the application of technology for sustainable good business practices in the Bangladesh’s street food: An empirical study

This study examines SMEs’ entrepreneurial behaviour in the street food industry of Bangladesh in implementing sustainable good practices through performance management with the application of technology. Dhaka, the capital city of Bangladesh, is taken as the case. This empirical study aims to investigate if street food vendors are aware of available technology that can be applied for performance management and drive sustainable good practices. The study also considers if street food retailer’s financial situation has an impact on those good practices. In order to gain insight into the street food retailing within Dhaka, the food adulteration phenomenon and good practices, semi-structured interviews were carried out—followed-up by a questionnaire survey with the actual street food retailers. A number of statistical tests were carried out to examine the hypothesis and the relationships between the variables. The study found evidence suggesting the SMEs in the street food sector are not financially capable of adopting sustainable good practices. The research findings' theoretical and practical ramifications are examined, and it is suggested to create a method to recognise existing sustainable good practices, new policy development, and a procedure to make the good practice adoption process financially viable for SMEs.