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Reappraising maturity models in e-government research: the trajectory-turning point theory

  • Federico Iannacci

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Drawing on the notion of alignment, this paper endeavors to reappraise e-Government maturity models in the English system of criminal justice. It argues that e-Government maturity models are characterized by relatively-stable trajectories which are punctuated by radical shifts toward full-blown e-Government transformation. Far from being a prescriptive and linear process, e-Government maturity is an unpredictable process where turning points (or radical shifts) play a crucial role in the e-Government strategizing process.

    Theoretical and practical implications are discussed by developing a new theory of e-Government maturity that explains the twists and turns of e-Government strategizing.
    Original languageEnglish
    JournalJournal of Strategic Information Systems
    Publication statusPublished - 18 Feb 2019

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 16 - Peace, Justice and Strong Institutions
      SDG 16 Peace, Justice and Strong Institutions

    Keywords

    • Alignment; maturity model; process theory; turning point; generative mechanisms; improvisational capabilities

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