| Original language | English |
|---|---|
| Pages (from-to) | 116-124 |
| Journal | Service Industries Journal |
| Volume | 12 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1992 |
| Externally published | Yes |
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Service analysis - a consumerist gap taxonomy
- E. Laws
Research output: Contribution to journal › Article › peer-review