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Using Twitter to collect feedback from users

  • I. J. Clark

Research output: Contribution to conferencePaper

Abstract

Presentation on using Twitter as an 'innovative feedback method' for the 2013 M25 Customer Service Group Conference, "Professionalism and Engagement in Customer Service".
Original languageEnglish
Publication statusPublished - 2013
Externally publishedYes
EventProfessionalism and Engagement in Customer Service: an M25 Customer Service Group Conference -
Duration: 1 Jan 2013 → …

Conference

ConferenceProfessionalism and Engagement in Customer Service: an M25 Customer Service Group Conference
Period1/01/13 → …

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